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Frequently Asked Questions
Get all the answers you need about the pharmacy at Costco.com.

GENERAL INFORMATION:

What is the pharmacy's address, phone number, fax number, and email address?

How do I start using the Home Delivery Pharmacy?

Can I register additional family members?

What is the Home Delivery pharmacy's return policy?

ORDERING, STATUS, AND SHIPPING INFORMATION:

How do I order a prescription?

I will be out of medication in two days, what should I do?

When should I reorder my medication?

How do I obtain the status of my order?

Can I transfer a prescription?

How long will it take for my order to be delivered?

Why didn't I receive all my prescriptions at once?

PAYMENT, PRICING, and INSURANCE INFORMATION:

What forms of payment do you accept?

What should I do if my address, credit card information, or insurance information has changed?

How much will my prescription cost?