Business Delivery Customer Service

About Us
Ordering Information
Delivery Information
How to Shop
The Costco Business Center is open to all Costco members to shop for their business needs. Members can either shop the warehouse or order online and have products delivered within our local delivery area.

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Order Hours
Order online at your convenience – 24 hours a day, seven days a week. Additional assistance is available from one of our Member Service Representatives from 8 a.m. to 5 p.m. Monday through Friday at 1-800-788-9968. Enjoy next-business-day delivery, to most areas within our local delivery areas, when you place your order by 3 p.m.

Changes & Cancellations
If you need to change or cancel an order, please contact our Member Service Representatives immediately at 1-800-788-9968 so that we may correct the issue before delivery. Member Service Representatives are available Monday through Friday 8 a.m. to 5 p.m.

Payment Options
Credit Cards
Costco Business Delivery accepts the following credit cards:

Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a Costco Member Service Representative if extended processing is required to complete your transaction request through our website.

To apply for the True Earnings® Card from Costco and American Express, click here.

Pay on Delivery
Checks are accepted on Business Delivery orders. Please make checks payable to Costco Business Delivery. Checks will be collected by your delivery driver. Our drivers do not accept cash.

Pricing & Item Selection
Most items on this website are also available for purchase at your local Costco Business Center warehouse. Items purchased via walk-in at our Costco Business Center warehouse locations have our lowest possible price.

All prices listed on this website are "delivered prices," which include a slight markup over the walk-in price to cover the costs associated with delivery. There is no minimum order requirement. However, orders totaling less than $250, before tax, will be charged a $25 delivery surcharge. Additional delivery fees may apply, including re-delivery charges if applicable.

Due to market fluctuations, product availability and pricing are subject to change without notice. Product availability and pricing changes will be reflected on your order confirmation.

Membership Requirements
Costco is a membership warehouse club, dedicated to bringing our Business Members the lowest possible prices on quality, brand-name merchandise. To purchase an item from Costco Business Delivery, you must be a Costco business member. The Business Delivery registration process will require a valid Business Membership number.

Please click on the MEMBERSHIP link above to join Costco now, and begin shopping today. As a Costco member, you may shop on and at the hundreds of Costco Wholesale locations worldwide!

Sales Tax
Sales tax will be charged on all non-food items included in a delivery order. The sales tax rate applicable to your delivery address will be used to calculate the appropriate tax amount. Total sales tax due for your order will be displayed at check out.

If products are being purchased for resale, Costco Business Center must have a copy of your resale certificate on file. Please contact our Member Service Representatives at 1-800-788-9968 for more information. Member Representatives are available Monday through Friday 8 a.m. to 5 p.m.

Merchandise Returns or Exchanges
We will refund your membership fee in full at any time if you are dissatisfied.

We guarantee your satisfaction on every product we sell with a full refund, subject to certain product restrictions. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones must be returned within 90 days of purchase for a refund.

How to Return:
Business Delivery products can be returned or exchanged upon delivery of your next order. Be sure to have the products ready when the driver arrives. The appropriate credit will be applied to your account when received at the Business Center. Please contact a Member Service Representative at 1-800-788-9968 with any questions. Member Representatives are available Monday through Friday 8 a.m. to 5 p.m.


Simply return your purchase at any one of our Costco warehouses worldwide for a refund.

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